Garden waste collection service
The council offers an opt-in garden waste collection service for residents who want one.
You can pay by credit or debit card at any time of the day, using our secure website. Once you have signed up, allow up to two weeks for us to send your bin sticker and arrange to empty your bin.
The service costs £40 per bin for the year, running from April to March. You can opt-in at any time, but there are no discounts for part-year subscriptions.
How the service works
When you opt-in you will receive a bin sticker, which you will need to stick to the body of your bin at the rear, below the handle. This sticker will be unique to you, and will match our records. We only empty green garden waste bins that display a sticker.
If you opt-in, your green bin will be emptied every fortnight until the end of March, apart from a short break at Christmas. The last fortnightly green garden waste collections before Christmas will take place between 4 December and 15 December as usual on the same day that we empty your blue-lid recycling bin.
We will restart the fortnightly collection service between 8 January and 19 January 2018 as usual on the same day that we empty your blue-lid recycling bin.
If you don't want to sign-up to the service you could:
- cut your grass without the grass collection box attached or use a mulch mower.
- buy a composting bin at www.wcc.getcomposting.com or www.greatgreensystems.com.
- take your garden waste to the county council's household waste recycling centres (tips).
We will not empty black bins that contain garden waste.
You may keep your green bin even if you do not want to take part in the garden waste collection service, but it will remain our property and must not be used with any other waste collection service.
If we have agreed to collect your green bin because you are sure that you will not want to sign up to the garden waste collection service in future, it MUST be empty when we come to collect it.