Direct Debit payments

Due to a technical issue, council tax and business rates payments set to be paid by Direct Debit tomorrow (Thursday 1 May) will now be paid on Friday (2 May).

We apologise for any inconvenience caused.

Direct Debit payments

Due to a technical issue, council tax and business rates payments set to be paid by Direct Debit tomorrow (Thursday 1 May) will now be paid on Friday (2 May).

We apologise for any inconvenience caused.

Contact us

Our normal opening hours are Monday to Friday, 9am to 5pm.

Be kind. We do not tolerate abuse or violence against our staff.

Customer Service Centre

Email
contact.centre@rugby.gov.uk

Telephone
(01788) 533533

Address
Town Hall, Evreux Way, Rugby CV21 2RR

Homeless advice and emergencies

Emergency Out of Hours: (01788) 533533 (follow recorded instructions)

Email
housingsupportteam@rugby.gov.uk

Telephone
(01788) 533468

Address
Housing Advice and Benefits Team, Rugby Borough Council, Town Hall, Evreux Way, Rugby CV21 2RR

Out of hours

In an emergency: (01788) 533533 (follow recorded instructions).

Visiting us

By car:

Using M6 - exit at Junction 1 and follow directions along the A426 towards Rugby.

Using M1 - exit the M1 at Junction 20 (Lutterworth) and follow directions along A426 towards Rugby.
Car parks and parking charges

By train:

Visit The National Rail Enquiries Website For Timetable Information

By bus:

Visit The Stagecoach Website For Timetable Information

By cycle:

Cycle racks can be located to the rear of the Town Hall, via the entrance from the Newbold Road car park.