Contact us

Our normal opening hours are Monday to Friday, 9am to 5pm.

Be kind. We do not tolerate abuse or violence against our staff.

Please use the online forms below to ensure a faster response, rather than email our Customer Service Centre directly:

Report a missed bin collection

Report fly-tipping

Report a repair for a council property

Report an abandoned vehicle

Report a problem with grass cutting



Out of hours

In an emergency: (01788) 533533 (follow recorded instructions).

Visiting us

By car:  

Using M6 - exit at Junction 1 and follow directions along the A426 towards Rugby.

Using M1 - exit the M1 at Junction 20 (Lutterworth) and follow directions along A426 towards Rugby.
Car parks and parking charges

By train:

Visit The National Rail Enquiries Website For Timetable Information

By bus:

Visit The Stagecoach Website For Timetable Information

By cycle:

Cycle racks can be located to the rear of the Town Hall, via the entrance from the Newbold Road car park.