Direct Debit payments
Due to a technical issue, council tax and business rates payments set to be paid by Direct Debit tomorrow (Thursday 1 May) will now be paid on Friday (2 May).
We apologise for any inconvenience caused.
You can only claim housing benefit if:
If your circumstances do not match one or more of the above, you must apply for Universal Credit
If you receive Universal Credit, you need to apply for council tax reduction to help pay your council tax.
You can make a claim for housing benefit online.
Our online form guides you through the information you need to give us and the evidence we require to support your claim.
You can provide the evidence to support your claim by attaching it to the online form or sending it separately by email to benefits@rugby.gov.uk
If you need advice on making your claim, contact our benefits team on (01788) 533433.
If you're receiving housing benefit to help pay your rent, you must report any changes in your circumstances as soon as they occur. If you delay telling us, you will have to repay any money that has been overpaid to you. If you delay telling us about a change and your benefit goes up, you could lose money.
The following are examples of changes that you must tell us about:
You can tell us about a change in your circumstances by completing our online form.