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Phone lines closed 5 March from 10:45am to 12 noon

Due to staff training, our customer service centre phone lines will be closed today (Thursday 5 March) from 10:45am to 12 noon.

If your call is not urgent, please call us after 12 noon. You can also search this website to check whether your query can be answered online.

For council house repairs - in the event of an emergency - please call (01788) 533888.

  1. Home
  2. Business and licensing
  3. Business rates

Business rates

Business rate reductions and exemptions

Small business, discretionary and other rate relief

Business rates - changes to tell us about

Please contact us about these changes

Business rates April 2026

See updates to business rates for April 2026

How to pay your business rates

Information about setting up a Direct Debit and other ways to pay your business rates.

Manage your business rates account

Create an online account to check your balance and payments

Non-Domestic Rates (business rates)

Information about non-domestic rates (business rates)

Rating advisors

Appeals can be made free of charge without a rating advisor

Rugby Business Improvement District

Rugby First

Self catering accommodation

Moving self catering accommodation from Business Rates to Council Tax

The next revaluation of business rates in England and Wales has started

The Valuation Office Agency has started to contact businesses to request rent, lease and ownership details of business premises

Who pays business rates

Business rates apply to any property that is not lived in

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