Stay safe and take a licensed cab this Christmas

WITH the start of the festive party season, revellers have been urged to stay safe and check whether taxis have a licence before travelling.
04 December 2025
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News

Rugby Borough Council's licensing team has issued simple steps residents can take to travel by taxi with confidence over Christmas - starting with checking both the cab and its driver have licences.

Licensed taxis have a licence plate attached to the rear of the vehicle, detailing which council has licensed the cab, the licence number, vehicle registration and the licence's expiry date.

A badge on the taxi's dashboard or front windscreen should also display the information.

Private hire taxis must be booked in advance and cannot pick up fares on the street.

Private hire taxi drivers who pick up passengers on the street risk prosecution, while passengers have no insurance in the event of an accident.

Rugby's white, Hackney carriage taxis pick up passengers from one of the town centre's taxi ranks  - outside the North Street entrance to Rugby Central, at the Clock Tower in Market Place and outside the railway station in Railway Terrace - while passengers can also hail Hackney carriages on the street.

Drivers of both private hire and Hackney carriage cabs must also be licensed, and should wear a photo ID badge. 

Passengers should ask to see the ID before travelling to make sure the driver has a taxi licence.

Cllr Claire Edwards, Rugby Borough Council portfolio holder for communities and homes, regulation and safety, said: "With increased demand for taxis over the festive period, it's important passengers know how to identify a licensed cab and driver before travelling.

"It's always worth checking your taxi and its driver have a licence, and make a note of which council has licensed the cab or driver, as some taxis operating in Rugby have licences issued by other councils.

"Should you wish to make a complaint about a driver who has been licensed by another council, you'll need to tell us which council in order for us to investigate.

"We want all our residents to enjoy the festive party season and stay safe this Christmas," Cllr Edwards added.

"This includes our taxi drivers, who provide a vital service and deserve respect and politeness from passengers."

Cllr Noreen New, Rugby Borough Council's Liberal Democrat group spokesperson for communities and homes, regulation and safety, added: "It's reassuring to know there's a quick and easy way to check whether a taxi and its driver are licensed.

"We want all our residents to arrive home safely after an enjoyable night out in Rugby."

Residents can make a complaint about a taxi and/or driver online at www.rugby.gov.uk/taxicomplaints