Request a replacement or additional bin

Call waiting times

Due to the funeral of a close colleague and friend, the council's Customer Service Centre will be closed today (Friday 26 April).

Back-office staff will be answering calls, but please be prepared for longer waiting times and the potential for some services to be unavailable.

Please use the website to check whether we can answer your query online.

Thank you for your patience and understanding.

Due to the funeral of a close colleague and friend, the council's Customer Service Centre will be closed today (Friday 26 April).

Back-office staff will be answering calls, but please be prepared for longer waiting times and the potential for some services to be unavailable.

Please use the website to check whether we can answer your query online.

Thank you for your patience and understanding.

If one of your bins has broken, please let us know so that we can arrange a repair or a replacement.

You can also ask for a smaller bin, and in certain circumstances we may be able to provide a larger or additional bin on request.