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Government support for energy bills

Please do not contact us about the one-off, £100 payment towards energy bills for households in council tax bands A to D - announced by the Government in Wednesday's (28 October) Budget.

We're waiting for official guidance on how the payments will be processed. We'll publish more information as soon as we have it.

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Government support for energy bills

Please do not contact us about the one-off, £100 payment towards energy bills for households in council tax bands A to D - announced by the Government in Wednesday's (28 October) Budget.

We're waiting for official guidance on how the payments will be processed. We'll publish more information as soon as we have it.

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Housing Ombudsman Complaint Handling Code Self-Assessment

  1. Housing Ombudsman Complaint Handling Code Self-Assessment 2026
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    • Document size: 0.28MB
    • Download Housing Ombudsman Complaint Handling Code Self-Assessment 2026
  2. Governing body response
    • Document format: pdf
    • Document size: 0.09MB
    • Download Governing body response
  3. Complaints Performance and Service Improvement Report 2025-26
    • Document format: pdf
    • Document size: 0.31MB
    • Download Complaints Performance and Service Improvement Report 2025-26
  4. Complaints Performance and Service Improvement Report 2024-25
    • Document format: pdf
    • Document size: 0.43MB
    • Download Complaints Performance and Service Improvement Report 2024-25

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