Call waiting times
We are currently experiencing a high number of calls to our Customer Service Centre.
In the first instance, please search the website to check whether your reason for calling could be resolved online.
Thank you.
Household clinical waste
We can collect clinical waste from domestic properties free of charge.
This service must be authorised by a local GP or hospital. We will arrange for the collection service to start once we have received this authorisation.
Needles and sharps
Needles, syringes and other sharps should normally be returned to the pharmacy, GP or hospital using the sharps bin they provided.
If you have a backlog of filled, sealed sharps bins that you cannot return to the pharmacy, GP or hospital that provided them, we may be able to accept them at our Works Services Unit at Hunters Lane.
You will need to arrange for your pharmacy, GP or hospital to provide a replacement sharps bin.