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Industrial action

Industrial action between 26 April and 15 June 2022 is impacting bin collections, recycling and street cleaning.

Details of service changes

Disruption and emergencies

Industrial action from Tuesday 26 April to Wednesday 15 June is impacting bin collections, recycling, street cleaning and bulky waste collections

Read more information on service disruption due to industrial action

Covid-19

Council buildings

The Town Hall currently operates Covid-secure opening hours - 9am to 4.30pm, Monday to Friday.

For the safety of both customers and staff, we currently encourage customers to check whether enquiries can be dealt with via our website, or contact us by phone or email: (01788) 533533 or contact.centre@rugby.gov.uk

Self-service telephones have been made available in the Town Hall reception for visitors to contact our customer service team.

Cemeteries and crematorium

  • Our cemeteries and Rainsbrook Crematorium remain open for funerals. The maximum number of mourners depends on the crematorium ceremony room used or location within the cemetery. Please speak to your funeral director.
  • Crematorium services can be live-streamed by arrangement. Please speak to your funeral director.

Housing

  • The Handyman service has been suspended to provide additional support to the housing maintenance service and protect vulnerable residents.

You can report a housing repair, report a missed bin, or subscribe to the garden waste service online. Using these online services will help keep our telephone lines clear for residents who need more urgent support.

This page provides information about service changes due to severe weather or other disruption, and will be updated as new information is available. You can also get updates on Twitter and Facebook.


In the event of an emergency out of hours, call the number below and follow the recorded instructions. 

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