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The Renters' Rights Act - help and guidance for tenants and landlords

Early intervention to prevent homelessness

The council aims to prevent homelessness by offering help and support before a housing problem becomes a crisis.

We work with tenants, landlords and families when homelessness becomes a risk, particularly in the private rented sector.

We can offer:

  • early advice and tailored housing support
  • help to resolve housing issues before eviction takes place
  • mediation and engagement with landlords
  • support with affordability, rent arrears and tenancy sustainment
  • access to prevention grants and wider support services

If you're a tenant worried about your housing or a landlord concerned about a tenancy, please contact us as soon as possible so we can explore all options available to prevent your problem becoming a crisis.

Email housingsupportteam@rugby.gov.uk or call (01788) 533468.

For more information on how the Renters' Rights Act affects tenants, visit the Government website.

Information for landlords

The Renters' Rights Act requires landlords to provide tenants with a prescribed information sheet setting out the tenants' rights and responsibilities.

The information sheet, a key requirement of the legislation, aims to ensure tenants have all the information required at the start of a tenancy.

What landlords need to know

  • a standardised document - Renters' Rights Act Information Sheet 2026 - must be issued to tenants
  • the document must outline the tenant's rights, the landlord's responsibilities and key legal protections
  • information sheets must be issued to existing tenants if the information has not already been provided
  • information sheets must be issued to tenants by 31 May 2026
  • failure to comply with the requirement may result in enforcement action and a financial penalty of up to £7,000

We encourage all landlords to familiarise themselves with the legislation and ensure compliance before 31 May 2026.

For more information on how the Renters' Rights Act affects landlords, visit the Government website.

In this section:

  1. You are here: Early intervention to prevent homelessness Early intervention to prevent homelessness
  2. You are here: Information for landlords Information for landlords