Call waiting times
We are currently experiencing a high number of calls to our Customer Service Centre. Please use our online services in the first instance.
You need a licence from us to collect money or sell articles on the street, either for the benefit of a charity or for other purposes.
Tacit consent applies to this licence. This means that if you do not hear from us within 28 days of applying for a licence you may act as though we have given you a licence.