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Got a glow up question?

Check our Frequently Asked Questions (FAQs)?


Do I need to be with, or move to E.ON as my energy provider

No, it doesn't matter what energy provider you're currently with and you don’t need to move to E.ON

How do I find out whether my home qualifies for Wave 3 of the Warm Homes: Social Housing Fund?

All homes with an Energy Performance Certificate (EPC) rating of D or below qualify for free energy efficiency improvements.

In cases where we have no record of your home's EPC rating, we'll arrange an inspection to confirm your property's rating.

What's an EPC rating?

Link: Read the full explanation

What kind of energy efficiency improvements do you install?

The expert team from E.ON recommend the best energy efficiency improvements to suit your home, whether solar panels, external wall insulation, air source heat pumps, cavity wall insulation or loft insulation.

Free? No hidden costs?

You don't pay a single penny. The Government launched Wave 3 of the Warm Homes: Social Housing Fund to make these improvements to your home for free.

How long does the work take to complete?

That depends on the improvements being installed at your home, but the vast majority of improvements take a few days to a few weeks to complete.

What about the disruption to my home during the work?

The E.ON team aim to cause minimal disruption to your home while making the energy efficiency improvements.

You receive a clear schedule of the work taking place before E.ON start installation and we'll give you plenty of notice of potential disruption - and support to overcome it - to make the installation as smooth as possible.

Will my rent or benefits be affected?

No.

Your home qualifies for the free improvements, rather than you, so your rent and benefit entitlements remain unaffected.

Any more questions? We're here to help

If you want more information or have more questions, call the Warm Homes: Social Housing Fund Wave 3 team on 07350 368 196 or email the team at Wave3@rugby.gov.uk 

You can also call the E.ON Advice Centre on 0333 202 4820 from 8.30am to 5pm, Monday to Friday.

What's an EPC rating?

Energy Performance Certificates (EPCs) help you understand the energy efficiency of your home.

An EPC provides a rating from A to G depending on how efficiently your home uses energy and its impact on the environment.

You may recognise the rating system from stickers on household appliances, such as fridge freezers, washing machines and dishwashers.

Energy Performance Certificate rating system

The Government has set a national target for all social housing to have a minimum EPC rating of C by 2030.

EPC ratings of C and above represent the current benchmark for home energy efficiency. 

Only qualified assessors can conduct EPC rating assessments. In addition to a rating, the certificates include detailed information about your home's energy efficiency and suggestions on how to make it better. 

Important

EPC ratings last for ten years and the council works to keep a record of EPC ratings for all council homes.

If we have no record of an EPC rating for your home, or your home's current EPC rating was awarded more than ten years ago, we'll contact you to arrange a FREE home EPC assessment.

In this section:

  1. You are here: Check our Frequently Asked Questions (FAQs)? Check our Frequently Asked Questions (FAQs)?
  2. You are here: What's an EPC rating? What's an EPC rating?