Technical problems with phone lines
We are sorry that we are currently unable to receive incoming calls to our Customer Service Centre.
Please use our online services where possible.
Thank you for your patience while we fix the issue.
Manage Your Council Tax Online
Welcome to your one-stop destination for everything related to council tax. From bills and payments to discounts.
To register, you'll need:
- Your ten-digit council tax reference number
- A valid email address
If you’ve just moved to Rugby, please complete our ‘Moving in’ form before setting up your online council tax account.
Moving in?
If you've moved to Rugby and have never lived here before, complete the form below before registering for your online council tax account
Discounts
All available discounts including single person discount, carers discount and much more