View streets affected

Due to crew availability we will not be able to complete one black (refuse) round on Monday 30 June. This round affects parts of Newbold.

Service changes due to hot weather

Due to the heat health alert, bin collections may take place earlier than usual from Friday 20 June to Friday 4 July. This is to allow crews to complete their rounds before the hottest part of the day. Please have bins ready for collection from 6am.

View streets affected

Due to crew availability we will not be able to complete one black (refuse) round on Monday 30 June. This round affects parts of Newbold.

Service changes due to hot weather

Contact us

Our normal opening hours are Monday to Friday, 9am to 5pm.

Be kind. We do not tolerate abuse or violence against our staff.

Please use the online forms below to ensure a faster response, rather than email our Customer Service Centre directly:

Report a missed bin collection

Report fly-tipping

Report a repair for a council property

Report an abandoned vehicle

Report a problem with grass cutting

Customer Service Centre

Email
contact.centre@rugby.gov.uk

Telephone
(01788) 533533

Address
Town Hall, Evreux Way, Rugby CV21 2RR

Homeless advice and emergencies

Emergency Out of Hours: (01788) 533533 (follow recorded instructions)

Email
housingsupportteam@rugby.gov.uk

Telephone
(01788) 533468

Address
Housing Advice and Benefits Team, Rugby Borough Council, Town Hall, Evreux Way, Rugby CV21 2RR

Out of hours

In an emergency: (01788) 533533 (follow recorded instructions).

Visiting us

By car:

Using M6 - exit at Junction 1 and follow directions along the A426 towards Rugby.

Using M1 - exit the M1 at Junction 20 (Lutterworth) and follow directions along A426 towards Rugby.
Car parks and parking charges

By train:

Visit The National Rail Enquiries Website For Timetable Information

By bus:

Visit The Stagecoach Website For Timetable Information

By cycle:

Cycle racks can be located to the rear of the Town Hall, via the entrance from the Newbold Road car park.