RingGo cashless parking payments

Using RingGo

Resized RingGo logo

RingGo is a quick and easy way to pay for your parking across Rugby Borough Council car parks. You simply contact RingGo using the smartphone app, phone call, SMS or on-line and pay for your parking by phone when in an area featuring the RingGo service.

Download the app

How do I register with RingGo?

You can pre-register with RingGo either by using the RingGo smartphone app or register on the website.

When you pre-register for the service you will be asked to provide:

The registration number (number plate), colour and make of your vehicle
Your payment card details

Alternatively, once the service is live, you can register at the same time you want to park, either by using the RingGo app or by calling the RingGo number which is .

Parking with RingGo

Once you have registered with RingGo, the service automatically recognises your mobile phone number and retrieves information you have given previously. This means that when you use the service you only have to provide:

The location code where you are parked. Each area offering RingGo has its own four or five digit location number. Local signs provide this information.
The length of time you want to park, and
Your payment card 3 digit security code.

The RingGo app operates at all RingGo locations and should highlight the correct location where you are standing. Please make sure you double check this against local signage, as in some places, zones are closely located.

Location numbers

How it works

Ways to pay

There are a number of ways you can pay for your parking.

Extending your parking session

Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo. If you want to extend your stay, simply contact RingGo again and the service will ask you:

How long you want to extend
What your card security code is

The RingGo system automatically recognises that you have a parking session currently operating.

Location numbers

You can see the location numbers in your area and across the UK.

More information on RingGo

For general information about RingGo please visit www.myRingGo.co.uk. If you have a specific question about how RingGo operates, please see www.myRingGo.co.uk/help which contains a lot of common queries.

Video transcript

Parking your vehicle, why hassle with coins when you can pay on the move or from the comfort of your vehicle instead. Just use RingGo, it’s an easy to use service where you pay for parking by credit or debit card and mobile phones.

You can register in advance by app online. Whichever way you register you just need your vehicle registration, make and colour, and your credit card details. Registering by phone call when you want to park is easy too. Just speak or key in the details on the keypad. RingGo repeats the information back, so you can change them if necessary.

You can use RingGo by App, calling, mobile phone, text and internet, then provide two more details, the location code where you parked (for example 8848) and the time anytime you want to stay. Confirm you’re happy with the charge and you done.

Helpful text messages alert you when your parking is running out, so there's no need to rush back to the vehicle wherever you are.

That's it, simple cash is parking only available from RingGo, available in hundreds of towns across the UK. RingGo, simple cashless parking only from the Park Mobile Worldwide Group.

Parking with RingGo – ways to pay

There are several ways to use RingGo:

By smartphone app
By calling the phone service
By text message or
Through the internet (either via a mobile or pc)
(For businesses) by using the RingGo Corporate solution
With cash
Cash or card at a RingGo paypoint in the town centre

Details of each are provided below.

Smartphone app

iPhone and Android users can download a RingGo smartphone application (free of charge), through their handset or from the relevant store. The app lets you register for the service, locates your nearest RingGo zone, allows you to manage your account, obtain free parking sessions of less than 30 minutes, and pay to park directly through the app

IPhones handsets - Apple iTunes store
Android handsets - Google play

Automated phone service

To use the automated phone service, you simply call (01788) 482030 when you want to park. RingGo will remember you (by recognising your mobile phone number) and ask you to:

Confirm the vehicle you want to park
Confirm the location where you want to park
Say how long you want to stay, and
Provide the security code from your credit card

Text to park

You can use the quick and easy RingGo “text to park” option instead.

For details on how to set up the service for your particular location please see the myRingGo website – www.myRingGo.co.uk/texttopark.

Internet options

If you have a phone with mobile internet access, you can use the myRingGo site to book your parking. Simply login at www.myRingGo.co.uk/park and complete the details. Alternatively you can use the same link from a standard pc or other internet connected device.

For more information on all of these options, please see www.myRingGo.co.uk

RingGo Corporate

RingGo Corporate is a special version of RingGo, designed for business employees. It saves time and hassle by allowing businesses to set up a prepaid account, which nominated employees can use to pay for their parking when on business. There’s no need for employees to know company credit card details or pay and claim. They also get alerted when their parking is about to run out, reducing the risk of receiving a parking charge notice.

From the business point of view, organisations receive an HMRC approved consolidated parking invoice which itemises VAT that can be claimed back, together with management reports that help better control parking costs. For more information about the solution please see https://corporate.myringgo.com/

Can I get a VAT receipt?

If you need a VAT receipt for your RingGo parking session, you can view and print it online by logging in at www.myRingGo.co.uk. If you provide us with your e-mail address, you can opt to receive a receipt automatically every time you park. Just login and add your email address into the settings menu.

Use cash

If you don't want to use RingGo, are having problems or have forgotten your phone, you can just use cash. Go to the pay machine and insert coins in the usual way. Please pay the exact amount as the machines don't give change.

Cash or card at a RingGo paypoint in the town centre

You can also pay for your parking at the following RingGo paypoints (just quote your car park's location number in store):

Esso, Lawford Road, CV21 2HX

Co-op, Lawford Road, CV21 2HS

Asda, Chapel Street, CV21 2EB

Co-op Rugby, 31b Clifton Road, CV21 3PY

Market Place Mini Grocery, 9a Market Place, CV21 3DU

RingGo map

How much does RingGo cost?

There is no charge for registering with RingGo and no charge for downloading or using the RingGo smartphone applications.

If you call RingGo, the number used is a geographic one, so you are charged the standard rate agreed with your mobile phone operator. Such calls are often included free within mobile phone packages, so if you receive a free “bundle of minutes”, your call will usually be included within this.

How much does RingGo cost on top of the parking charge?

There is an additional 20p ‘convenience charge’ each time you use RingGo
There are also optional 10p* SMS text messages – one to confirm your parking session, another to alert you that you parking session will expire in 10 minutes and the option to extend your parking session (up to the maximum stay allowed in that car park).

*Remember to OPT OUT if you do not want one or both of these texts.

You can control which SMS texts you receive by going to 'notifications' in your RingGo app.

Check details of parking charges by car park