We want to make sure that we as a local Council provide the best possible service to all of our customers. Providing services which are customer-focused and accessible to all is at the heart of what we do.
You have accessed the services provided by the Housing Advice and Enabling Team recently so we would like to hear from you about how you would rate the service you were provided and your overall experience.
The information you provide in this survey is private. You do not have to provide your name or any other personal details.
The information you provide will not affect the ongoing service you will continue to receive from the Council.
This is a voluntary survey however we do feel this is an important survey which helps the Council reflect on the service it provides, which can help us learn and improve to enable future customers continue to receive the best service the Council can provide.
Please complete the survey using the button below:
Complete the survey
If you would prefer to complete a paper version you can download a copy and send via email to ryan.ogrady@rugby.gov.uk or by post to Ryan O’Grady, Housing Advise and Enabling Team, Rugby Borough Council, Evreux Way, CV21 2RR.