Rugby Borough Council

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Online payments

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You can make a variety of payments via our 24 hour Secure Internet Payments System, hosted by Capita Business services. See below for 'What can you pay?'

What can you pay?

  • Council Tax
  • Council Rent
  • Business Rates
  • BIDS (Business Improvement District)
  • Council Mortgages
  • Overpaid Housing Benefits
  • Council Invoices
  • Penalty Charge Notice
  • Payments for other services
    Excess Refuse Collection
    Car Park Ticket - Long Stay
    Building Regulations Fees
    Planning Fees

Cards accepted

We accept all major credit/debit cards except for American Express and Diners cards.

Please note that a surcharge may apply if you are paying by credit card. You will be advised of the amount of the additional charge.

Please note, from 1 April 2011 we will no longer accept Solo cards for payment.

There is no surcharge for payments by debit card.

payment cards accepted

If you have any problems/queries regarding the secure internet payments system you can contact us either by telephone on: 01788 533 533 or by email at:

Payment by telephone By Debit or Credit card

If you would prefer to pay over the telephone please call our dedicated 24/7

  • Automated payment line: 01788 533463.

Please note, the automated telephone service is not provided for any of the 'Payments for other services', please telephone our Customer Contact Centre on Rugby 01788 533533 who will be pleased to arrange payment.

The Contact Centre can also take payments by debit or credit card during opening hours.

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