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Industrial action

Industrial action between 26 April and 15 June 2022 is impacting bin collections, recycling and street cleaning.

Details of service changes

Contact us

Contact the team directly using the feedback form or alternatively, you can contact us using the details below.

Rugby Borough Council

Telephone: (01788) 533533

Email: contact.centre@rugby.gov.uk

Visiting us? Location map and travel details

Rugby Borough Council,
Town Hall
Evreux Way
Rugby CV21 2RR

The Town Hall currently operates Covid-secure opening hours - 9am to 4.30pm, Monday to Friday.

For the safety of both customers and staff, we currently encourage customers to check whether enquiries can be dealt with via our website, or contact us by phone or email: (01788) 533533 or contact.centre@rugby.gov.uk

We currently offer face-to-face service by appointment only. If you need to book a face-to-face appointment, please call our contact centre on (01788) 533533.

Self-service telephones have been made available in the Town Hall reception for visitors to contact our customer service team.

Council housing repairs

Telephone: (01788) 533888

Freedom of Information

To make a request for information please use the search box above to search for "Freedom of information".

Homeless advice and emergencies

Telephone: (01788) 533433

Email: housingsupportteam@rugby.gov.uk

Emergency Out of Hours: (01788) 533533 (follow recorded instructions)

Community Advice and Support Team
Rugby Borough Council
Town Hall,
Evreux Way,
Rugby, CV21 2RR

Out of hours

In an emergency out of hours, please call (01788) 533533 and follow the recorded instructions.

RBC People Lifeline and Handyperson services

Telephone: 01788 579706

Email: home@rugby.gov.uk

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