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Test and Trace Support Payment

PLEASE NOTE - we're currently processing a large number of Test and Trace Support Payment (TTSP) applications received over the Christmas period.

We aim to respond to applications as soon as possible.


LATEST: 11 January 2022 - further to the update published below (30 November 2021), the Government has introduced the following changes to testing policy and self-isolation rules.

Change to Testing Policy

From 11 January, people in England who return a positive lateral flow result for Covid-19 must self-isolate immediately and no longer have to take a confirmatory PCR test,

However, if you self-report a lateral flow test and wish to make a claim for a Test and Trace Support Payment, you must take a confirmatory PCR test in order to apply.

Change to Self-isolation Rules

From 22 December 2021, people in England who test positive for Covid-19 can self-isolate for seven days instead of ten days providing negative lateral flow tests have been returned on day six and day seven of isolation (with the tests taken at least 24 hours apart).

Whether an applicant has self-isolated for seven days or ten days, the Test and Trace Support Payment remains £500.


UPDATE: 30 November 2021 - further to the update published below (16 August 2021), the Government has introduced the following measures in response to the Omicron variant of Covid-19.

From Monday 30 November 2021, all close contacts of a suspected or confirmed case of the Omicron variant must self-isolate, regardless of any exemptions from self-isolation, such as age or vaccination status.

This means the following may be eligible for a Test and Trace Support Payment, providing you meet the criteria listed under the 'Who can get the Test and Trace Support Payment?' section below:

  • people who have been fully vaccinated and have been identified as a suspected or confirmed contact of someone with the Omicron variant
  • people taking part in workplace daily contact testing schemes who have been identified as a suspected or confirmed contact of someone with the Omicron variant
  • parents or guardians of a child who has been identified as a contact of someone with a suspected or confirmed case of the Omicron variant

Contacts of people suspected or confirmed to have the Omicron variant will be contacted by NHS Test and Trace. You will receive either an email or text message from NHS Test and Trace which may you may need to provide in order for your support payment application to be processed.

International travel - the following remain ineligible for a Test and Trace Support Payment due to the requirement to quarantine on entry to the UK and being unable to work:

  • international arrivals from red list country
  • international arrivals from a non-red list country who have not been fully vaccinated and are aged over 18

International arrivals from a non-red list country who have been fully vaccinated and are aged over 18 must take a PCR test before the end of the second day after arrival. If you return a positive PCR test, you may be eligible for a Test and Support Payment, as could your contacts if the PCR test reveals a suspected or confirmed case of the Omicron variant.


The government has announced a financial package to support and enforce self-isolation.

In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council. 

Parents or guardians not legally required to self-isolate can apply for a Test and Trace Support Payment or discretionary payment if required to take unpaid time off work to care for a child or young person who has to isolate. 

Information about the scheme

Who can get the Test and Trace Support Payment?

To get the Test and Trace Support Payment, you must be:

  • asked to self-isolate by NHS Test and Trace either because they’ve tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • employed or self-employed
  • unable to work from home and will lose income as a result and
  • currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

Discretionary Payments

If you do not currently receive one of the benefits listed above, you can be considered for a discretionary payment. 

We have limited funding for our discretionary payment scheme. To be eligible for a discretionary payment, you must meet the following criteria:

  • you must be resident of the borough and be self-isolating at your address in the borough
  • your capital/savings must not exceed £5,000 (combined capital if part of a couple)
  • you normally work 16 hours per week or more and worked for at least four weeks prior to being asked to self-isolate by NHS Test and Trace

How much is the payment?

You may be supported by a lump sum payment of £500.

Will this payment be taxed?

This payment will be subject to income tax. It will not be subject to National Insurance contributions.

How long will this be in place for?

The scheme will run until 31 March 2022.

How to apply

If you have been asked to isolate and meet the criteria you can apply online.

Apply for a test and trace support payment

You will need the following information:

  • National Insurance number
  • NHS Track and Trace reference number
  • Self isolation start date
  • Wage slip (if applicable)
  • Self assessment form / accounts (if applicable)
  • Benefits award letter (if applicable)
  • Bank or Building Society details

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