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Test and Trace Support Payment

UPDATE: From 16 August 2021, the Government has removed the legal requirement to self-isolate when contacted by NHS Test and Trace, providing you have received both vaccination jabs and received the second jab at least 14 days before being contacted.

If you're fully-vaccinated, you no longer qualify for a Test and Trace Support Payment, unless you test positive.

The Government has also removed the requirement for under 18s to self-isolate when identified as a close contact of a positive Covid-19 case. As a result, parents and guardians of under 18s can no longer apply for a Test and Trace Support Payment unless a child has tested positive.

Parents and guardians of young people aged under 25 who have an Education, Health and Care Plan (EHCP) and who have been identified as a close contact of a positive Covid-19 case may still qualify for a Test and Trace Support Payment if required to stay at home to provide care.


The government has announced a financial package to support and enforce self-isolation.

In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council. 

Parents or guardians not legally required to self-isolate can apply for a Test and Trace Support Payment or discretionary payment if required to take unpaid time off work to care for a child or young person who has to isolate. 

Information about the scheme

Who can get the Test and Trace Support Payment?

To get the Test and Trace Support Payment, you must be:

  • asked to self-isolate by NHS Test and Trace either because they’ve tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • employed or self-employed
  • unable to work from home and will lose income as a result and
  • currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

Discretionary Payments

If you do not currently receive one of the benefits listed above, you can be considered for a discretionary payment. 

We have limited funding for our discretionary payment scheme. To be eligible for a discretionary payment, you must meet the following criteria:

  • you must be resident of the borough and be self-isolating at your address in the borough
  • your capital/savings must not exceed £5,000 (combined capital if part of a couple)
  • you normally work 16 hours per week or more and worked for at least four weeks prior to being asked to self-isolate by NHS Test and Trace

How much is the payment?

You may be supported by a lump sum payment of £500.

Will this payment be taxed?

This payment will be subject to income tax. It will not be subject to National Insurance contributions.

How long will this be in place for?

The scheme will run until 30 September 2021.

How to apply

If you have been asked to isolate and meet the criteria you can apply online.

Apply for a test and trace support payment

You will need the following information:

  • National Insurance number
  • NHS Track and Trace reference number
  • Self isolation start date
  • Wage slip (if applicable)
  • Self assessment form / accounts (if applicable)
  • Benefits award letter (if applicable)
  • Bank or Building Society details

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