High hedge disputes
The council can only get involved in disputes over hedges after the complainant has exhausted all avenues to resolve the matter amicably.
The council cannot negotiate or mediate between a complainant and a neighbour - we can only act as an independent adjudicator.
The council can issue a remedial notice ordering a hedge to be cut to a height which solves a dispute, but the council cannot order the removal of a hedge.
Failure to comply with a remedial notice carries a maximum fine of £1,000.
The council charges a fee of £300 for its hedge dispute service.
You can contact the council about high hedge disputes by calling (01788) 533717 or by emailing email@example.com