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Corporate Strategy 2021-24


Rugby Borough Council is a responsible, effective and efficient organisation"

We will continue to manage our finances well, embrace innovation, value our people and deliver high quality services.

Even through the various challenges facing our organisaton, our services will be efficient, customer focussed, and delivered with openness and transparency.

To achieve this we will:

  • Embrace digital opportunities and nurture a culture of innovation.
  • Set robust, comprehensive and achievable budgets, exploring all avenues of income to meet our financial targets.
  • Undertake commercial activities in the open market, where it is sustainable and responsible to do so.
  • Provide residents with the service they need when they need it.
  • Maintain robust systems of governance that ensure fairness, accountability, and transparency.
  • Make best use data and customer insight to design services and interventions.
  • Ensure that our organisational structure and methods of working are agile, efficient and effective.
  • Treat taxpayers’ money with respect and ensure that our high-quality services demonstrate value for money.

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