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Advice for rough sleepers

If you're sleeping rough or have nowhere to stay tonight, call our Community Advice and Support Team on (01788) 533833.

Out of office hours (9am to 5pm, Monday to Friday), call our emergency number on (01788) 579706.

During the winter months, we operate the Severe Weather Emergency Protocol, which comes into effect when weather forecasts predict the temperature to drop to zero degrees or below for three consecutive nights.

You'll need to register with Housing Jigsaw, our online housing portal, if you're homeless or threatened with homelessness within the next 56 days and want to:

  • receive housing advice
  • sign up to the Common Housing Register
  • apply for sheltered housing

View more information on Housing Jigsaw

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