Sheltered housing wardens | Sheltered housing wardens | Rugby Borough Council

Sheltered housing wardens

Wardens at our sheltered housing schemes work from 9am to 5pm, Monday to Friday, helping tenants to live independently.

Wardens offer no direct care services to tenants, but can:

  • offer a rapid response to the Lifeline Home Alarm during working hours (the service's control centre provides cover outside of working hours)
  • maintain contact with tenants and be aware of social or medical circumstances
  • arrange support for tenants from voluntary and statutory agencies
  • encourage and promote participation in leisure and community activities
  • manage community rooms and community facilities

The wardens cannot:

  • collect prescriptions or medicines, or administer medication
  • do shopping for tenants
  • gain access to a tenant's property if keys have been lost
  • lift a tenant off the floor following a fall (the warden can call the emergency services in such circumstances)
  • report repairs to a tenant's property on behalf of a tenant


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