Ratepayers do not need representation when making an appeal over a property's rateable value or a rate bill. Appeals can be made free of charge.
However, ratepayers who do want qualified representation should note members of the Royal Institution of Chartered Surveyors and the Institute of Revenues Rating and Valuation are regulated by rules of professional conduct designed to protect the public from misconduct.
Before you employ a rating advisor, you should check they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. If necessary, seek further advice before entering into any contract.