If you feel our reasons for not giving you the information don't make sense, and you still want the information, you should use our internal review process. You will be given details of this with the reply. You should ask for the review within any time limits outlined in our response.

It will help your case if you put in writing the reasons why you think the exemptions/exceptions don't apply. Where a public interest test has been used, you can give your own reasons for why you should have the information if you don't think these have been looked at.

What happens next? We will try to carry out a review and reply within another 20 working days. If you have asked for environmental information, in some circumstances it may take us up to 40 working days to complete our review.

If you are still not happy, you can contact The Information Commissioner and ask them to look at our reply.