How to claim Universal Credit

Most claims for Universal Credit will be made online.

After you have made your claim you will be contacted to attend an interview at the Jobcentre in Rugby.

It will take between 20 and 40 minutes to make the claim online. Make sure you have enough time to complete the application. You cannot save the online application and go back to it later.

If you're making your application online and need help and support contact the Universal Credit helpline on 0845 600 0723 whilst you are online and they will help you make your claim.

Universal Credit will start from the date you make your claim. It will only be backdated in exceptional circumstances.

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