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Disruption and emergencies

Covid-19

Council buildings

The Town Hall currently operates Covid-secure opening hours - 9am to 4.30pm, Monday to Friday.

For the safety of both customers and staff, we currently encourage customers to check whether enquiries can be dealt with via our website, or contact us by phone or email: (01788) 533533 or contact.centre@rugby.gov.uk

Self-service telephones have been made available in the Town Hall reception for visitors to contact our customer service team.


You can report a housing repair, report a missed bin, or subscribe to the garden waste service online. Using these online services will help keep our telephone lines clear for residents who need more urgent support.

This page provides information about service changes due to severe weather or other disruption, and will be updated as new information is available. You can also get updates on Twitter and Facebook.


In the event of an emergency out of hours, call the number below and follow the recorded instructions. 

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