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Disruption and emergencies

Tuesday 20 September - Blue-lid bin collections missed on Saturday will be collected today.

Collections take place in the following streets: Newbold Road, Pantolf Place, Brownsover Road, Allesley Road, Almond Grove, Avonemere, Cotterell Road, Egerton Close, Fosterd Road, Grange Road, Lea Crescent, Main Street, Manor House Close, Meadow Road, Merynton Close, Morris Close, Norman Road, Parkfield Road, Quarry Close, Rankine Close, Robotham Close and Yates Avenue.

Her Late Majesty Queen Elizabeth II's State Funeral - Monday 19 September

The council has put the following arrangements in place for Monday 19 September, a national bank holiday to mark the State Funeral of Her Late Majesty Queen Elizabeth II.

Refuse collections

Refuse, recycling and garden waste collections will be suspended. Collections scheduled to take place on Monday will take place this Saturday (17 September). Residents should ensure bins are ready for collection from 7am.

The Town Hall, The Queen's Diamond Jubilee Centre, Rugby Art Gallery and Museum, and The Benn Hall

The Town Hall, The Queen's Diamond Jubilee Centre, Rugby Art Gallery and Museum, and The Benn Hall will all be closed on Monday.

Rainsbrook Crematorium

Services set to take place at Rainsbrook Crematorium on Monday will go ahead as scheduled.

Homelessness and property repairs

The council's out-of-hours, emergency hotlines will be in operation on Monday.

For emergency homelessness support, call (01788) 579706.

To report an emergency property repair, call (01788) 533888.


Council buildings

The Town Hall currently operates Covid-secure opening hours - 9am to 4.30pm, Monday to Friday.

For the safety of both customers and staff, we currently encourage customers to check whether enquiries can be dealt with via our website, or contact us by phone or email: (01788) 533533 or

Self-service telephones have been made available in the Town Hall reception for visitors to contact our customer service team.

You can report a housing repair, report a missed bin, or subscribe to the garden waste service online. Using these online services will help keep our telephone lines clear for residents who need more urgent support.

This page provides information about service changes due to severe weather or other disruption, and will be updated as new information is available. You can also get updates on Twitter and Facebook.

In the event of an emergency out of hours, call the number below and follow the recorded instructions. 

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