Terms and Disclaimer

Copyright
All material on this website, including text and graphics, is copyright to Rugby Borough Council unless otherwise stated.

The text and graphic content of this web site may be used, printed and distributed ONLY under the following conditions:

The content of the site is used for non-commercial purposes only
Copyright information is displayed (© Copyright 2004 Rugby Borough Council)
The content is not modified

Disclaimer
While Rugby Borough Council has taken every care in the compilation of this information, we will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages. If you are aware that there are any errors in the information provided please notify us by emailing Internet@rugby.gov.uk . Rugby Borough Council does not endorse any external linked sites and is not responsible for their content.

Queries regarding Rugby Borough Council and our Website
Our privacy policy covers Rugby Borough Council and its website. Should you have any queries about the site, you can contact us by emailing Internet@rugby.gov.uk .

Browsing Rugby Borough Council's Website
All information on www.rugby.gov.uk can be viewed freely, however some interactive services, such as Job applications, do require you to register.

Information required for registration
To access the websites online services we will ask you to register your name, email address and other relevant personal details. These details will be stored in a secure database and will not be used for any other purpose other than those specified.

Other Information that we will collect from you
Information will also be collected from you if you complete any other forms on our site or if you contact us with comments or specific requests. This information will only be used for the intended purpose and should we wish to use it for any other purpose, we will ask for your permission first.

Collection of Statistical Information
In order that our online services can be improved we will collect information about your visits to www.rugby.gov.uk . These statistics do not contain personal data and will not be used to trace back to any individual.

We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

Disclosure of Personal Information
We will only use personal information you send us for the purposes for which you provide it.

We will only hold your information for as long as necessary for these purposes and will not pass it on to any other parties, except where required to carry out our duties and functions as a local authority.

All employees and subsidiaries that may have access to your personal data are obliged to respect the confidentiality of your personal data.

All your communications to us are protected against unauthorized access by third parties.

Confidentiality/Security
All personal data stored on this website is recorded in a secure database.

All employees and data processors, having access to, and associated with the processing of personal date, are obliged to respect the confidentiality of our visitors personal data.

We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation.

Any payment or financial information is transmitted using 128bit Encryption using THWATE SSL certification.

Online Payments
Payments made to Rugby Borough Council are done so via the Capita Ltd electronic payments facility. This third party company has many years experience in providing secure online transactions and is already used by the Council for payments received at the Town Hall.

Email Disclaimer

This e-mail is intended solely for the addressee. If you are not the addressee please do not read, print, re-transmit, store or act in reliance on it or any attachments. Instead, please email it back to the sender and then immediately permanently delete it.

Views or opinions expressed in this email do not necessarily represent those of Rugby Borough Council. All Council email activity is monitored for malicious code, racist, obscene, or otherwise inappropriate activity. No responsibility is accepted by the Council for any loss or damage arising in any way from the receipt or use of this email.

The email message (and any files attached with it) should be regarded as confidential information, and as material protected by the solicitor-client privilege.

We automatically monitor all inbound/outbound emails for domains it hosts for viruses, profanity, offensive language, racist, sexual comments, virus hoaxes, chain-mail and known spam mailers. No guarantee can be given that the contents of this email are virus free - Rugby Borough Council cannot be held responsible for any failure by the recipient(s) to test for viruses before opening any attachments.

Rugby Borough Council reserves the right to intercept, store, archive, delete, or view such emails for security/audit purposes and where necessary instigate appropriate proceedings against the parties involved. Emails sent to and from the city council's email systems and domains hosted thereof may be stored on discs/archive storage in accordance with Rugby Borough Council backup/archiving policy.

The Council's virus scans all inbound and outbound emails (plus any attachments) but does NOT guarantee such messages to be virus-free. The onus is on the receiving recipients to check they are virus-free. Rugby Borough Council accepts no responsibility for any damage caused by receiving emails from our email systems and/or hosted domains. For furtehr informastin pleaasew email, Communitry Engagement and Information Manager at CCEIT@rugby.gov.uk

Data Protection
We will treat any personal information in accordance with the Data Protection Act 1998. If you have an enquiry or concern regarding the processing of personal data by Rugby Borough Council, please contact:

The Data Protection Officer
Rugby Borough Council
Town Hall
Evreux Way Rugby
Warwickshire
CV21 2LA

Requests for personal information we may hold about you must be in writing to the above address. In most cases, you will receive a response to your request within 20 working days of receiving it and, if we cannot we will explain why and let you know when you will receive a reply.

You may also write to the above address to request a copy of your information and we will provide you with a legible copy of the personal data that we keep about you and to which you are entitled. In most cases this will be sent to you within 20 working days of your request. And you may be required to prove you are entitled to receive that information, either in law or with the consent of the data subject.

If the information requested is sensitive personal date and there is not a lawful entitlement to the data, then the express consent of the data subject will be sought. There may be a small charge either to cover administration costs, or pay photocopying costs involved in finding and supplying this information.

Freedom of Information
The Freedom of Information (FOI) Act entitles anybody to ask Rugby Borough Council for any recorded information that they keep I and will give you greater access to information about how decisions are taken in government and how public services are developed and delivered.

The FOI Act operates alongside the Data Protection Act, which allows people to access information about themselves (e.g. personnel records, or information held by credit reference agencies) and the Environmental Information Regulations, which give people access to information about the environment.

All requests for information must be made in writing (e.g. letter, fax, e-mail). You must clearly state what information you are requesting and supply your name and address. You do not need to say why you want the information.

You can ask to have any recorded information. This could be in the form of e-mails, notebooks, videos or tapes.

In most cases you should receive a response to your request within 20 working days of receiving it and, if it cannot, we will explain why and let you know when you will receive a reply.

If you request is declined (e.g. your request relates to someone else's personal details) then we will provide you with a reason for declining your request. If you do not find the reason persuasive, you can ask for it to be considered further and if the request is still declined you can ask the Information Commissioner's Office to review that decision.

The Information Commissioner's Office is an independent body that enforces the FOI Act, the Data Protection Act and the Environmental Information Regulations. For more information visit www.informationcommissioner.gov.uk or see the Commissioner's FOI leaflet.

You can say in what format you would prefer to receive the information (e.g. on paper or electronically).

A lot of information may be supplied free of charge. However, sometimes you may have to pay a fee, either to cover administration costs, or to pay photocopying or postage costs, or because of the expense involved in finding and supplying the information.