Applying for council housing
The council operates a waiting list system, where vacant properties are offered directly to applicants who are at the top of the waiting list.
The Housing Options team provide a non-appointment based face-to-face advice service for people who approach them at the Town Hall. We offer customers realistic advice about their housing options when they first approach the council.
The council maintains a banding system to determine an applicant's housing priority. If an applicant decides following an offer that a property isn't suitable, there will not be any penalties for refusing it. If two or more applicants have the same banding priority we will offer first refusal to the applicant who has been waiting for the longest.
If you have any queries about applying for housing or if you are in housing difficulty please complete the online housing enquiry form or telephone: 01788 533375