Housing Benefits

All benefit paid out of Public Funds and the Council has a duty to ensure that the right amount of benefit is paid to the right person at the right time.

The Council also has a duty to stop benefit being paid to people who are not entitled to receive it.

The Council is committed to fighting benefit fraud and abuse. Combatting fraud achieves savings, which ensures that benefit is paid to those with a genuine entitlement.

As part of the anti fraud procedures the Council has implemented the Verification Framework. Procedures are now in place to verify the identity, income and savings of all customers.

The Investigation Team will visit all benefit customers during the period they are receiving benefit.

• A guide to fraud and how we can prevent it
  

Do you have information about benefit fraud? You can call the Investigations Team on (01788) 533460.

Your call will be treated in confidence and you do not have to give your name. If you do not wish to talk to an officer, you can leave a message on the answering machine between the hours of 6.00pm and 8.00am.

• Or you can fill in our online Benefit Fraud referral form
• Email to fraudteam@rugby.gov.uk